Administrative Assistant: Authentication Services - Pretoria, South Africa - South African Qualifications Authority (SAQA)
Description
A minimum of two years experience in administration with data capturing or information management is required.- More than two years of experience in administration with data capturing or information management will be an added advantage.
- The incumbent must have a good knowledge of data management, dealing with enquiries in writing and verbal on multiple levels.
- Computer Literacy, time management, problemsolving, attention to detail and good written and verbal communication should be the strengths of those aspiring for this appointment.
- Draft relevant communication related to enquiries.
- Undertake verification activities as assigned.
- Help to keep information sources / reference materials up to date, known and accessible.
- Undertake activities that show awareness of and sensitivity to client needs and a sense of urgency to meet these appropriately.
- Attend to client enquiries and complaints and redirect to the relevant role players to be addressed.
- Attend to client enquiries, walkin clients and telephone enquiries related to the field.
- Render the required support to facilitate clients' needs related to authentication services which include client services.
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