Debtors Clerk – Chloorkop JHB - Gauteng - Shumani Industrial Equipment

Description

The role of a Credit Controller is to manage debtor's accounts, collections of cash and credit accounts, invoices, remittances, and handling of debtor's queries in a professional manner.

Key Responsibilities:

• Allocate all Accounts Receivable payments on time.
• Respond to customer enquiries and escalate issues to relevant departments as required.
• Apply accounting principles and techniques to all areas of work.
• Identify and resolve errors and discrepancies in accounts.
• Filing of reconciliations, remittance advices, and daybooks.
• Process new credit applications and credit limit increase requests and forward them to Head Office for approval.
• Handle customer communications professionally.
• Proactively manage debt collection on assigned portfolios of accounts.
• Reconcile accounts and obtain remittance advices of daily payments received from debtors, ensuring accurate processing.
• Issue statements to clients according to established guidelines, deadlines, procedures, and process-driven methodology, monthly and periodically as requested.
• Agree payment plans with customers and ensure adherence through effective follow-up.
• Resolve queries to facilitate customer payments.
• Prioritize and manage workload while maintaining high levels of customer service and satisfaction.
• Liaise with internal departments as required to maintain accurate customer account information.
• Evaluate prepared communications and accurately record/documented them in a timely manner.
• Prepare weekly Age Analysis/progress reports on credit control and telephone collection follow-ups.
• Assist other credit controllers during team relief periods or leave.
• Participate in ad-hoc duties as required.

Required Qualifications and Competencies:

• A minimum tertiary qualification: Certificate in Credit Management (Level 3 or 4).
• 5 years or more of relevant working experience.
• Experience in the Rental Industry (equipment) would be advantageous.
• Strong knowledge of accounting principles.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Autoline/Kerridge skills are a plus.
• Effective communication skills – verbal and written.
• Ability to work under pressure and troubleshoot when necessary.
• Trustworthiness and honesty in handling finances.
• Accuracy in execution.
• Self-reliance.
• Self-motivation.
• Team player and ability to work independently.
• Time management.
• Accountability and dependability.

This job description is not exhaustive. The employee may perform other related duties as negotiated to meet the organization's ongoing needs.