Recoveries Administrator - Johannesburg, South Africa - Nedbank

    Nedbank
    Nedbank Johannesburg, South Africa

    3 weeks ago

    Nedbank background
    Description

    Requisition Number and Talent Acquisition


    REQ: 133347

    Location: Sandton, Johannesburg

    Closing Date: 25 April 2024

    Talent Acquisition: Saranya Govender

    Job Family


    Administration, Operations and Facilities

    Career Stream


    Administration, Transactional Processing and Production

    Leadership Pipeline


    Manage Self: Technical

    Job Purpose


    To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

    Job Responsibilities

    • Action stakeholder requests by capturing and processing the administration request on the relevant system.
    • Action vendor invoice payments by capturing and processing the data on the relevant system.
    • Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
    • Contribute to revenue increase by driving the submitted sales to completion.
    • Compile a catalogue of services by allocating costs per product.
    • Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
    • Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
    • Monitor departmental financial performance by analysing actual to budget variances.
    • Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
    • Minimise financial and reputational risk by ensuring accuracy of processing activities.
    • Minimise operational costs by avoiding unnecessary expenditure.
    • Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
    • Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
    • Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
    • Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
    • Verify client information on systems in accordance with Nedbank policies and FICA rules.
    • Prepare trustee meeting packs and month end packs for management .
    • Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
    • Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification


    Diploma: Financial Management / Diploma in Business Administration

    Technical / Professional Knowledge

    • Administrative procedures and systems
    • Banking knowledge
    • Banking procedures
    • Business terms and definitions
    • Data analysis
    • Relevant regulatory knowledge
    • Business writing skills
    • Product Knowledge
    • Relevant system knowledge
    • Governance, risk and controls

    Behavioural Competencies

    • Communication
    • Collaborating
    • Customer Focus
    • Initiating Action
    • Work Standards
    • Managing Work

    Please contact the Nedbank Recruiting Team at