Data Center Technician, Data Center Technician - Cape Town, South Africa - Amazon Data Services South Africa (Pty) Ltd
Description
2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience
- High school or equivalent diploma
Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our infrastructure team and are looking for Data Center Technician.
You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions.
You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.
You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutionsKey job responsibilities
SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
This position involves:
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures o Manual handling and lifting of equipment (weight limits in accordance with regulations)
AWS Data center technicians always put their customers first and ensure that capacity is available as and when required.
Cape Town, ZAF
- Bachelor's degree
- Knowledge of IT system hardware and network concepts
- Knowledge of server hardware and components
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