Control Room Operator - Stellenbosch, South Africa - Stellenbosch University
Description
Duties:
- Receive walk-in clients and handle telephonic reports and inquiries.
- Record all reports onto the electronic database.
- Coordinate check-ins, receive equipment, and handle inquiries by contract security personnel.
- Handle deliveries and lost and found items, including tracking down owners of lost items.
- Act as the main contact point for Stellenbosch University.
- Support University community with necessary assistance and emergency services.
- Manage twoway radio battery charging.
- Record In and Out bookings and maintain logistical resources.
- Monitor CCTV cameras and alarm systems used by the University.
Job Requirements:
- Senior Certificate (Grade 12) or equivalent qualification.
- Valid registration with PSIRA.
- Proven security and control room experience at a tertiary institution.
- Security training from Grade C to E.
- Excellent verbal communication skills.
- Computer literacy in MS Outlook, Word, and Excel.
- No criminal record.
- Good physical and mental health.
- Availability for shift work and extra services as needed.
- Own transport to and from work.
Recommendation:
- Valid Code EB driver's license.
- Client service training.
- Proficiency in compiling reports and documents using MS Word and Excel.
- Experience with CiiMs Online Intelligence system.
- Experience with Milestone CCTV camera system.
- Experience with Comet, Maestro, and Patriot alarm systems.
- Familiarity with the University's information systems.
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