Retail Travel Specialist - Sandton - Executive Placings

    Executive Placings
    Executive Placings Sandton

    5 days ago

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    Description

    Job Title: Retail Travel Specialist

    Join Inbound Tour Company as a seasoned Retail Travel Specialist, based in Sandton.

    Key Requirements:

    • Minimum 3-5 years of experience in inbound tour consulting required
    • Tourplan advantageous
    • WETU knowledge
    • Excellent understanding of terms and conditions, product knowledge, third-party destinations
    • Knowledge of travel industry channels
    • Passion for delivering service excellence
    • Familiarity with South Africa, Southern, and East Africa regions

    Responsibilities:

    1. Creative planning and designing of itineraries to meet guest expectations
    2. Effective management of reservations process to achieve budget goals
    3. Handling bookings from quote to finalization, invoicing, and travel document preparation
    4. Clear and consistent communication with agents, sales teams, preferred supplier partners, and colleagues
    5. Participation in emergency duty on a rotational basis
    6. Flexibility in working hours, including early and late shifts on a weekly rotational basis
    7. Professionalism in servicing agents and guests
    8. Proactive selling of products and services to ensure optimal safari experiences for guests


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