1678 sub Product Owner- SAP Cis - Pretoria, South Africa - JorDan Human Resources
Description
- Permanent
- JHB00893
- IT
- Gauteng, Tshwane (Pretoria)
- 1678_ Sub Product Owner (SAP CIS)
Location:
Gauteng
Contract Term: 1 March December 2026
ESSENTIAL SKILLS REQUIREMENTS:
- Basic knowledge of ITIL and ITSM such as Problem-IncidentChange processes
- Expertise in agile development and DevOps incl. JIRA / Confluence
- Knowledge of current IT architectures, vendors, and trends.
- Professional communication and documentation skills
- Project and Startup Management experience
- Analytical thinking skills
ADVANTAGEOUS SKILLS REQUIREMENTS:
- Knowledge of framework Agile Working Model
- Knowledge how to implement authentication solutions: SAML, OpenID Connect, API gateways.
- Knowledge how to implement SCIM (System for Crossdomain Identity Management
- IT
- Troubleshooting and maintenance
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- Degree in Information Systems or equivalent experience
- IT
- Any Scrum certification (advantageous)
- Minimum of 5 years of IT operations experience
- Minimum of 3 years of ITIL work experience.
- Minimum of 3 years of Scrum work experience
- Minimum of 5 years in a Team Lead / Agile Master environment
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
You analyse market trends with foresight and pro-actively build the required know-how.
- Perform StartUp Management (Golive preparation and post Golive support) based on the already performed Proof of Concept, in particular.
- conducting the required tests (functional, integration, smoke tests)
- Responsible for maintenance and operations (Dev/Ops), in particular
- handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level Agreements)
- responsible for troubleshooting issues for the system and providing support
- executing the required changes through configuration and coding (SCIM)
- executing the analysis and resolution of Production Support calls
- carrying out regression testing after each release of the SaaS software
- with central product owner for Platform Identity Providers where SAP CIS is positioned as a subproduct
- with Feature Teams of other IAM products
- with clients (app owners)
SubProduct Owner:
- Working closely with the WEBEAM Product Owner and the Line manager to steer and support the feature team(s) from a technical point of view.
- Manage a technical team in the Sub Product Owner role to fulfil the prioritised requirements for IDP SAP CIS product using agile methodologies.
- Collaborate with Business and IT Product Owners and colleagues across multiple products and countries.
- Be the first point of contact for product owners, operations teams and testers regarding any queries relating to requirements and tech quality
- Guide the team on how to promote efficiency out of selforganized teams.
- Monitor team development progress and ensure that user stories are completed on time.
- Responsible for SAP CIS of central sector and their guidelines
- Timely escalations of Sub Product risks to the Product Owners if timelines, deliverables, or operational goals cannot be fulfilled
- Forecast and plan for resources, infrastructure, and licenses for the team in coordination with the Product Owner and Line manager in charge.
- Assist to ensure stability of systems and adherence of the team to Group's Operations standards.
- Assist to maintain a stable Operations standby list for the team.
- Assist Product Owner in identifying tech resource gaps within the team.
- Assist Product Owner in identifying additional training required within the teams
- Mentor team
- Ensure quality and up to date content of the knowledge base for the subproduct
- Ensure quality and up to date content of the Sub-Product and compliancy required documentation
- Manage Problem, Incident and Change process for dedicated ITSM service
- Upon demand willing to work on weekends (changes)
- Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate operation meetings
- Coordinate external contractors
- Manage security vulnerabilities
- For more information please contact:
- Chantelle Tree
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