HR and Payroll Supervisor - Fourways, South Africa - StaffCentral Consulting

StaffCentral Consulting

Verified Company

Fourways, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Job Duties/Responsibilities will include:

Accountable for coordinating and controlling of the timely & accurate processing of all input documentation according to SLA measures.

Accountable for coordinating and controlling of all the weekly and monthly checklists.

Ensure the adherence to Process and Service Standards for the effective governance within area of responsibility.

Interpret, communicate, coach and monitor relevant policies and procedures to staff.

Communicate the Service Delivery strategy and operating model to the team.

Identify risks and implement actions to mitigate/eliminate all risks.

The effective resolution and coordination of issues and incidents with actions plans and quality controls in place

Ensure that all SLA targets and measures are met.

Comply with all Governance requirements.

Investigate and close any escalated issues stemming from subordinates and escalate any issues that can't be resolved to the appropriate position

A relevant Payroll qualification (will be advantageous).

Recognition of Prior Learning will be acknowledged

3-5 years payroll and/or HR experience with at least 2 years at a supervisory level

At least 2 years SAP HR proficiency

Customer service delivery (would be advantageous)

Knowledge of SAP systems (SAP 409, SAP Fusion and SAP CRM).

Knowledge of Transactional Content Processing System (TCP) will be advantageous