Financing Verification Consultant - Secunda, South Africa - iMasFinance Co-operative (Ltd)
Description
Purpose:
Key Functions:
- Identity, Employment Confirmation, Income Information, Banking Details, Credit Bureau information, Contact numbers (work, Cell, and home numbers), Next of kin details.
- Identity matched against scanned documentation,
- Validate banking details, Validate next of kin information,
- Validate contact numbers (work, Cell, and home numbers)
- Contribute to the comparative tracking of fraudulent transactions (number, trends, and type) against previous periods and industry trends.
- Identify process/policy improvement opportunities to support the minimization of approved fraudulent transactions and make recommendations.
- Develop and maintain good relations with respective Employer Groups and other external stakeholders.
- Maintain good relations with all consultants and credit vetting department to ensure to ensure timely and efficient service to all members.
- Attend to all telephone enquiries.
- Complaints handling from parties.
Qualifications:
- Matric
- Essential / Minimum
- Post School Qualification
- Banking/Finance/Audit
- Essential / Minimum
- Computer Literacy
- MS Office Suite
Experience:
- 2 years Administration / Auditing
- 1 Year Operational Contact Centre
- Knowledge and Skills:
- Knowledge of the financial industry & quality assurance
- Excellent telephonic and writing skills, time management, organized, attention to detail, fact finding, problem solving. Computer skills
- Integrity, Dignity, Teamwork, Accountability and Ownership, Innovation and Professionalism
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