Financing Verification Consultant - Secunda, South Africa - iMasFinance Co-operative (Ltd)

Thabo Mthembu

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Thabo Mthembu

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Description

Purpose:


Key Functions:


  • Identity, Employment Confirmation, Income Information, Banking Details, Credit Bureau information, Contact numbers (work, Cell, and home numbers), Next of kin details.
  • Identity matched against scanned documentation,
  • Validate banking details, Validate next of kin information,
  • Validate contact numbers (work, Cell, and home numbers)
  • Contribute to the comparative tracking of fraudulent transactions (number, trends, and type) against previous periods and industry trends.
  • Identify process/policy improvement opportunities to support the minimization of approved fraudulent transactions and make recommendations.
  • Develop and maintain good relations with respective Employer Groups and other external stakeholders.
  • Maintain good relations with all consultants and credit vetting department to ensure to ensure timely and efficient service to all members.
  • Attend to all telephone enquiries.
  • Complaints handling from parties.

Qualifications:


  • Matric
  • Essential / Minimum


  • Post School Qualification

  • Banking/Finance/Audit
  • Essential / Minimum


  • Computer Literacy

  • MS Office Suite

Experience:


  • 2 years Administration / Auditing
  • 1 Year Operational Contact Centre
  • Knowledge and Skills:
  • Knowledge of the financial industry & quality assurance
  • Excellent telephonic and writing skills, time management, organized, attention to detail, fact finding, problem solving. Computer skills
  • Integrity, Dignity, Teamwork, Accountability and Ownership, Innovation and Professionalism

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