Receptionist - Ballito - HotelJobs

HotelJobs

Verified Company

Ballito, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Luxury 10 room Boutique Hotel in Ballito is looking for a Receptionist. The Receptionist is responsible for the daily front office and administration functions of the hotel.

As the the frist point of contact for guests this individual needs to be friendly, welcoming, patient, helpful, well presented, efficient and knowledgable.

Responsibilities:

Ensure satisfaction and comfort of each guest.
Greet all guests and assist them with checkin and checkout.
Process accurate pament for guest accounts
Maintain a positive attitude and friendly demeanor.
Respond to all guest questions and requests.
Answer and forward phone calls.
Manage guest bookings and reservations for accommodation, dining and spa.
Run daily night audit and complete daily, weekly and monthly financial reporting.
Keep a tidy and orderly workspace.
Assist with administrative and clerical tasks as needed. Including ordering, receiving stocktake etc.
Other duties as assigned.

Requirments:

2 + years experience working in a hotel receptionist or guest services role
Matric certificate and preferably hotel school qualification (or similar)
Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Micorosoft Office products
Numeracy and administrative skills
Solid written and verbal communication skills
Fluency in English