Key Accounts Manager - Durban, South Africa - Express Employment Professionals (Durban South)

Express Employment Professionals (Durban South)

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

KEY PERFORMANCE AREAS:

Daytoday calling on customers and management of identified key accounts
Daytoday management of customer needs through forecast/ demand management
Managing and coordinating all relevant customer accounts
Completing all documentation relevant to customer accounts and sales transactions
Interfacing with Production and Planning and Design departments for benefit of Key Accounts
Implementing and maintaining effective FSSC 22000 and ISO 9001 operating procedures and work instructions
Developing effective relationships with new and current Key Account Customers
Monitoring competitor activity proactively and implement effective strategies for countering competitor activity
Managing small team of wage (line) staff effectively
Presenting professional price proposals in writing to all customers
Ensuring all customer requirements and complaints are communicated appropriately and dealt with timeously
Ensuring that obsolete stock is managed effectively and that obsolescence costs are minimised

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KEY COMPETENCIES:

Have 3 5 years sales experience
Be in possession of a marketing, sales, or supply chain qualification (Advantageous)
Have a proven track record in sales/ customer service
Analytical ability
Experience in Manufacturing essential
An understanding of the Plastic / Packaging industry would be advantageous
Computer Literacy (EXCEL, WORD, POWERPOINT)
A high need for achievement
Selfdiscipline and driven to succeed
An ability to build relationships quickly and effectively