Growth and Operations Manager - Cape Town, South Africa - Binance
Description
Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?Responsibilities:
- Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
- Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
- Uncover customer's unique needs and challenges
- Perform document checks as per standard procedures
- Monitoring transactions, investigating and reporting suspicious activity
- Reading, prioritizing and responding to customers queries
- Create, manage, implement and refine all marketing campaigns in an ongoing basis
- Direct ongoing market research to foster the product's and market growth
Requirements:
- College degree or above
- At least 2+ years of relevant experience in marketing, customer service/business development roles in finance or ecommerce industry
- Knowledge in Blockchain/ Cryptocurrency industry
- Exceptional written communication skill and a good listener
- Ability to multitask, prioritise, and control time effectively
- Knowledge of blockchain, crypto, and P2P payments is a big plus
- A Binance P2P user is highly preferred
Conditions:
- Do something meaningful
- Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Competitive salary
- Flexible working hours, Casual work attire.
Working at Binance
- Do something meaningful
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers midcareer
- Competitive salary
- Flexible working hours, Casual work attire
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