Operations CSR - Cape Town

Operations CSR at TELUS Digital in Cape Town, Western Cape. · ...

DescriptionPhones,Chat & EmailEqual Opportunity Employer StatementAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.All aspects of employment, including the decision to hire and promote, are based on ...

· Phones,Chat & Email · About Company · TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, ...

This is a junior operations role at TELUS Digital. · ...

+Multiple remote roles available. Job summary · We are currently helping three major clients scale their operations and are actively hiring for over 100 positions across several departments. · +Customer Service Representatives ( CSR ) · Sales Development Representatives ( SDR ) · ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...

Position: Operations Team Leader - German Speaking · Department: Operations · Overview: · Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each t ...

Description · The Onboarding & Induction Leadership Lead Assistant Manager is responsible for leading and delivering a high-quality, compliant, and professional onboarding experience for all leadership new joiners, while ensuring end-to-end onboarding governance, data accuracy, s ...

+ Manages and oversees activities of a team of CSR's ensuring each individual performs at par with standards set by company. · + Monitors performance of each team member against specified metrics providing necessary support assistance in order for metrics to be improved attained ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls and emails to help Contact Center Operations drive quality assurance and excellent customer experience. · Reporting - Creates & updates Customer Experience reports for the account by retrie ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience. · ...

We're looking for a strong writer who is organised, detail-driven, and early in their career to join us as a Bid & Commercial Coordinator.This role is writer-led. Clear, structured, professional writing is the most important skill for this position. The coordination and admin ele ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...

· Description · Are you commercially astute, relationship-driven, and passionate about sustainability? · A globally respected conservation organisation is seeking a Corporate Partnerships Officer to help grow and strengthen its Business Network and corporate funding portfolio. T ...

· Position: Customer Experience Analyst/Quality Assurance · Department: Customer Experience · Overview · Position Summary · The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis w ...

Recruiter: · O'Brien Recruitment · Job Ref: · Date posted: · Thursday, February 26, 2026 · Location: · Cape Town, South Africa · SUMMARY: · POSITION INFO: · Are you commercially astute, relationship-driven, and passionate about sustainability? · A globally respected conservation ...

· Breeam Assessor  · Remote work · Job Description: We are seeking a skilled and motivated BREEAM Assessor to join our Belfast team on a permanent basis. This is a remote position ideally suited for a Sustainability Professional with prior working experience in BREEAM. The succe ...

+ Head of Content. · Job summary: We are looking for an experienced storyteller to oversee content production across our global operations. · Responsibilities:Develop and drive content strategy in collaboration with senior marketing leadership · Lead content ideation, creation, p ...

Join WNS South Africa as an Insurance Call Centre Agent and experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises. We are a strategic partner for delivering a full range of basic to complex processes fro ...

We are in the market for a Commercial Sales Representative to join our salesforce in Cape Town. · ...