Salesforce Administrator - Durban, South Africa - Jellyfish

Jellyfish

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Company Description

Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.

We are one of the world's fastest-growing number of talented people across our expanding global network. We are Google's leading global partner. And our close relationship is growing where we are, what we do and how we deliver it. And to do this, we want to grow our skillset. We'd like you to join our journey as ONE Jellyfish.

Job Description:

Your role

Design, prototype, build, document, and support solutions for Salesforce Sales Cloud, Salesforce CPQ, FinancialForce and associated systems that support global business requirements and processes
Respond to support requests providing 2nd & 3rd level of technical support, documenting resolutions to support requests daily, and escalating tickets as needed in ServiceNow & JIRA
Own functional tasks and deliverables, including: testing, training, reporting, support, and continuous improvement for Salesforce
Work with business to review operational procedures, identify inefficiencies and design, and develop and configure customizable and scalable processes and solutions
Establish and implement best practices regarding system maintenance, configuration, development, testing, and data integrity.
Create system operation dashboards, reports, and statistics that support datadriven decision making and process improvement across the organization
Create and manage standard and custom objects, fields, formulas, and page layouts
Create custom reports and dashboards
Complete bulk data imports and exports
Maintain data integrity through routine data cleansing and deduplication processes

Qualifications:

What you'll need to be successful in this role

23 years experience as a Salesforce Administrator or Technical Consultant
Salesforce Administrator & Sales Cloud Certification
Experience working with Salesforce Sales Cloud
Deployment experience and working in Sprints
Intermediate spreadsheet skills (pivot tables, lookups)
Demonstrated analytical skills and comfort with data and metrics
Understanding of relational database concepts and data management
Flexibility to meet continuously changing priorities and challenges
Excellent project management, organizational and followthrough skill set
Strong critical thinking and analytical skills
Excellent communication and people skills
Ability to manage multiple priorities in a fastpaced environment
Nice to have: experience with CPQ & FinancialForce
Nice to have: Salesforce Certifications
Advanced Administrator, App Builder, CPQ Specialist

Additional Information

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_ Equal Opportunity Employer:
__ Jellyfish is committed to making adjustments in our recruitment process to enable you to demonstrate your full potential. Should you require reasonable accommodation, please fill out the form _here_._