Administrator - Bloemfontein, Free State

Job summary

Deliver proactive and reliable administrative support to ensure the seamless operation of the designated functional area

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
• Resolve all customer queries efficiently, and within agreed timelines.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
• Comply with governance in terms of legislative and audit requirements.
• Set up and maintain filing systems for the business unit to ensure efficient service is provided.
• Maintenance of all administrative processes for the department's operational activities.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Provide timeous and accurate management information.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.

Qualifications

• Have obtained administration experience in Commercial Banking environment (Projects & Operations).
• NQF5 (Finance Related)
• Have experience of dealing with customer queries
• have knowledge of (CAS, FACT, Collate, and Hogan)

Benefits

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

Job description