IT Technician - Durban Morningside - KJT Information Technology

KJT Information Technology Durban Morningside

1 week ago

Full time

Description

Technical Support Specialist
· We are seeking an experienced technical support specialist to ensure the smooth operation of our systems and services.
· This role involves managing cloud environments, maintaining servers (Linux and Windows), and implementing preventative maintenance steps.
· Key responsibilities include maintaining system backups, developing automated scripts to streamline tasks, and ensuring systems documentation is up-to-date.
· You will also be responsible for supporting existing systems, interpreting user requirements, investigating and resolving system issues, and implementing approved changes according to our change control and security process.

Job Requirements

Minimum 3-5+ years' experience in technical support or a related field.
Possess certifications such as A+, N+, MCSA, MCSE, M365 Fundamentals, Azure Fundamentals, or VMware Certified.
Strong knowledge of computer hardware, operating systems, and software, including Microsoft Office, Windows, and MS Exchange/Outlook, with familiarity with Microsoft Active Directory.

We require strong communication skills to interact with clients, vendors, and end users, as well as the ability to meet deadlines in a fast-paced environment. Additional skills include multitasking, monitoring, analysis, and troubleshooting, with a strong sense of responsibility, dependability, and punctuality.

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