Dealership Customer Relationship Manager - Centurion, South Africa - Sydsen

Sydsen
Sydsen
Verified Company
Centurion, South Africa

23 hours ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Our client, a well-established automotive dealership, is looking for an experienced

Customer Relationship Manager (CRM) to join their team, based in Centurion.


Requirements:


  • Minimum of 5 Years Motor Retail experience with customer handling / relations experience
  • Post Matric Qualification


  • Bilingual

  • English and Afrikaans
  • Ability to work well under pressure and be target driven
  • Excellent communication skills (able to communicate on Executive Management Level)
  • Excellent Computer skills
  • MS Office (Word, Excel, PowerPoint)
  • Drivers License

Responsibilities and duties (included but not limited to):

  • Dealing with Legal and Ombudsman cases monthly
  • Registration with the OEM as the Ambassador for training
  • Assisting and dealing with Customers
  • Management of CVP's on Sales and Service departments
  • Ensuring Dealer Standards are adhered to within the Dealership
  • Monthly reports to DP and Managers
  • Any additional tasks to be performed for the Dealer Principal

Salary:
Negotiable Salary package
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