Customer Collections Clerk - Centurion, South Africa - Curiska (Pty) Ltd
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Description
Tasks and Responsibilities
- Dispatches stock to customers by verifying orders; invoicing stock; arranging delivery method. (Courier or delivery) were applicable.
- Keeps sales informed by forwarding notice of order status, and waybill information.
- Do end of day reports daily (where applicable).
- Receiving cash on COD orders (where applicable).
- Responsible for cash float (where applicable).
- Communicate waiting orders with relevant departments.
- Ensure correct goods are dispatched to correct customers.
- Ensure correct quantities are dispatched.
- Check goods are in good condition (not damaged).
- Check payment received before dispatching for COD accounts.
- Assist in quarter stock take and variance checking.
- Work together with pickers to complete orders.
- General upkeep and cleaning of dispatch area.
- Complete additional instructions given by line manager.
- Mailing waybill, batch file and day end daily.
- Discuss any challenges and concerns with line manager.
Key Competencies
- Excellent written and verbal communication skills.
- Proficient in Microsoft Excel and Microsoft Outlook.
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