Current jobs related to Intermediate Support Engineer - Midrand - Adapt IT Group

  • Datacentrix

    MCSE First Line Support Engineer

    4 days ago

    Datacentrix Midrand

    First Line Support Engineer · Datacentrix seeks a certified First Line Support Engineer with MCSE certification to efficiently log and respond to customer requests, adhere to Operational Level Agreements, and contribute to positive first call resolution rates and Service Level Ag ...

  • JSE Limited

    IT Support Engineer

    1 week ago

    JSE Limited Sandton

    Highly motivated and detail-oriented IT Support Engineer is sought after by JSE Limited to provide top-notch technical support. With 3 years of experience, the successful candidate will be proficient in troubleshooting and resolving hardware, software, and network issues. · Respo ...

  • Valid8 Financial, Inc.

    Support Engineer

    2 days ago

    Valid8 Financial, Inc. Johannesburg

    Job Summary: · We are seeking a highly skilled Support Engineer to join our team. As a Support Engineer, your primary responsibility will be to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support teams. · Yo ...

  • Rubiconsa

    Service & Support Engineer

    1 week ago

    Rubiconsa Sandton

    This role supports senior technicians and support engineers in addressing daily technical inquiries within the branch, ensuring that all sales staff and customer technical tickets are serviced and closed. · Key Responsibilities: · Respond to customer technical support requests (e ...

  • Lesaka Technologies Inc.

    IT Support Engineer

    6 days ago

    Lesaka Technologies Inc. Johannesburg

    Kazang – Micro Merchant Division · A vacancy exists for an IT Support Engineer within the Kazang - Micro Merchant Division, in Johannesburg. · We are seeking a skilled and customer-focused IT Support Engineer to provide technical support and ensure the smooth operation of our IT ...

  • OTTera, Inc.

    Support Engineer

    2 days ago

    OTTera, Inc. Johannesburg

    Job Title: Support Engineer · We are seeking a skilled Support Engineer to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support teams. · The ideal candidate will actively engage in addressing software-related ...

  • Select One

    Support Engineer

    5 days ago

    Select One Johannesburg

    Support Engineer · We are seeking a Support Engineer to join our team. The ideal candidate will have a strong background in IT and experience with Azure-based environments. · Duties & Responsibilities · The role involves building, maintaining, and troubleshooting core and client ...

  • Valid8 Financial, Inc.

    Support Engineer

    2 weeks ago

    Valid8 Financial, Inc. Johannesburg

    Job Summary: · As a Support Engineer, your primary responsibility is to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support teams. You will actively engage in addressing software-related issues, collaboratin ...

  • Bidvest International Logistics

    Support Engineer

    14 hours ago

    Bidvest International Logistics City of Johannesburg Metropolitan Municipality

    Job Title: Support Engineer · At Bidvest International Logistics, we understand that logistics is a people business and consider our employees as vital partners. · We are seeking a skilled Support Engineer to provide first-level desktop support for all BidvestIL hardware, softwar ...

  • Ikeja Wireless

    It Support Engineer

    1 week ago

    Ikeja Wireless Gauteng

    We are seeking a motivated and experienced Mid-Level IT Support Engineer to contribute to our IT department's growth and stability. · This individual will play a key role in refining internal IT processes, providing technical support, and ensuring the scalability of our infrastru ...

  • Mprtc

    It Support Engineer

    3 days ago

    Mprtc Gauteng

    Job Overview · We are seeking an experienced IT professional to join our team at mprtc. The successful candidate will have a strong background in IT support, network engineering, or a related field. · Key Responsibilities · Network Engineering · Design and implement fibre optic n ...

  • The Talent Room

    IT Support Engineer

    5 days ago

    The Talent Room Pretoria

    IT Support Engineer · We are seeking a highly motivated and skilled IT Support Engineer to join our team at The Talent Room. The ideal candidate will be proficient in Microsoft 365, with a strong understanding of hardware and networking fundamentals, backed by A+ and N+ certifica ...

  • Poprush Cloud & Consulting

    IT Support Engineer

    2 days ago

    Poprush Cloud & Consulting Johannesburg

    IT Support Engineer Role: · This position is a unique and critical role within our IT team, requiring specialized skills and applied patience. The ideal candidate will have excellent communication skills, both verbally and written, with empathy and the ability to manage expectati ...

  • Exxaro Recruitment

    Technical Support Engineer

    5 days ago

    Exxaro Recruitment Centurion

    Powering a Sustainable Future for South Africa · Technical Support Engineer Role · Summary: · We are seeking a dedicated Technical Support Engineer to join our team at Exxaro Resources, where your primary focus will be on supporting and maintaining our Enterprise Integration land ...

  • Pillango Placements

    Product Support Engineer

    1 week ago

    Pillango Placements Centurion

    The Support Engineer plays a pivotal role in maintaining, operating, and securing all products to ensure clients have secure communications and optimal performance across all systems.This highly technical position involves a wide range of responsibilities from administering and t ...

  • Pillango Placements

    Product Support Engineer

    5 days ago

    Pillango Placements Centurion

    Job Overview · We are seeking a highly skilled Network Systems Administrator to join our team at Pillango Placements. The successful candidate will be responsible for the implementation, maintenance, and support of email and messaging systems across diverse platforms and user req ...

  • Buzzblock Recruitment

    It Support Engineer

    2 days ago

    Buzzblock Recruitment Gauteng

    Providing technical assistance and support to end-users across various platforms, including hardware, software, and applications. · Requirements: · Microsoft Certified desktop support technician qualification · ITIL Foundation Training · A minimum of two years' experience in a se ...

  • Nexio

    IT Support Engineer

    5 days ago

    Nexio Gauteng

    IT Support Specialist Role · Overview · This role involves providing comprehensive IT support to ensure the smooth operation of IT systems and infrastructure. · Key Responsibilities · Administrative Support & System Maintenance: · Provide administrative support for IT systems, en ...

  • Absa Group

    Specialist Support Engineer

    1 week ago

    Absa Group Randburg

    Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset o ...

  • ICTEngage

    Senior Support Engineer

    1 week ago

    ICTEngage Randburg

    Support Engineer Job Description · We are seeking a highly motivated and passionate Support Engineer to join our dynamic team at ICT Engage. The successful candidate will oversee all aspects of our Information Technology and Communication (ITC) functions, including IT infrastruct ...

  • SAP

    Senior Support Engineer for Technology

    2 days ago

    SAP Sandton

    About SAP · We enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. · At SAP, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. ...

    • Intermediate Support Engineer - Midrand - Adapt IT Group

    Adapt IT Group
    Adapt IT Group Midrand

    2 weeks ago

    Default job background
    Description

    Job Description

    As a strong candidate for the NGVAS Application Support team, you will be responsible for providing third-level support for multiple environments in a 24x7x365 operational environment.

    The role involves handling daily support tasks, participating in deployments, and troubleshooting in collaboration with the NGVAS development team.

    Primary Responsibilities:

    1. System Management and Configuration:
      1. Configure, maintain, and optimize Linux OS, networks, and applications for new and existing systems.
      2. Manage system security, capacity, and performance, ensuring reliability and efficiency.
      3. Assist with OS updates, patches, and application management.
    2. Support and Troubleshooting:
      1. Improve and automate support tasks to enhance operational efficiency.
      2. Update and manage Freshdesk support tickets, ensuring timely completion and closure.
      3. Perform Root Cause Analysis and create RCA documentation as required.
      4. Assist developers with troubleshooting and deployments.
    3. Monitoring and Maintenance:
      1. Set up and maintain monitoring systems to ensure proactive issue detection.
      2. Conduct preventative maintenance and continuously improve system performance.
    4. Collaboration and Reporting:
      1. Attend customer meetings with the Service Delivery Manager.
      2. Research and recommend innovative approaches to enhance system operations.
      3. Ensure all required documentation is completed and up to date.
    5. Team Development:
      1. Mentor and train junior team members, fostering a culture of continuous learning.
    6. Personal Qualities:
      1. Ability to handle a high-pressure environment and multi-task effectively.
      2. Strong leadership skills.
      3. Clear communication skills.
      4. A strong team player who can also work independently.
      5. Quick learner with the ability to work under pressure.
    7. Accountabilities:
      1. Ensure support tickets are completed accurately and on time.
      2. Prevent SLA breaches through diligent issue resolution and proactive support.
      3. Maintain and contribute to system standards and best practices.
      4. Log work hours daily and submit time logs as required.

    Requirements

    1. Tertiary Engineering or Computer Science degree.
    2. High degree of interest, experience, and certification in Linux.
    3. Shell scripting ability for system administration.
    4. Proficiency in Linux system administration (RedHat/CentOS, Apache/NGINX, MySQL/MariaDB/MongoDB, Bash, Python).
    5. Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).

    Preferred Experience and Skills:

    1. Exposure to telecommunications technologies (SS7, SIGTRAN, TCAP, MAP, CAP).
    2. Experience with load balancers, routers, firewalls, and proxy servers.
    3. Knowledge of big data/analytics/monitoring tools (Elastic, Grafana, Prometheus).
    4. Familiarity with virtualization and containerization technologies such as OpenStack, KVM, Xen, VMware, Docker, Kubernetes, Redis.
    5. Hands-on experience with monitoring and observability tools (Grafana, Prometheus, Alertmanager, exporters).
Jobs
>
Midrand