Change Manager, 12 Month Contract, Cape Town - Woolworths
Description
Advert reference:
woolw_000596
Advert status:
Online
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Position Summary
Industry:
IT & Internet
Job category:
Others: IT and Telecommunication
Location:
Cape Town
Contract:
Fixed Term Contract
Remuneration:
Market-related
Introduction
- Responsible for delivery of IT specific change requirements for multiple projects
- Input into change management plans and interventions to shift IT teams to new ways of working
- Work with the IT Project Manager to ensure that the IT Project team is onboarded and trained, and business resources are upskilled appropriately
- Work with the Change Lead to create engagement plans and material across the entire project, specific focus on creation and execution of communication plans This is a 12 month contract position based at the Head Office in Cape Town City Centre.
Job description
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Stakeholder Management:
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o Understand IT stakeholders and create stakeholder impact matrices
o Bring all IT stakeholders on board to new ways of working with new technology (not only teams directly impacted)
o Challenge WW IT teams to shift mindset to one of learning / thinking about the future (Future-fit mindset). This includes the IT leadership team
o Create an understanding of the effectiveness of an agile way of working
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_Facilitate Team and Line Management Discussions_:
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Manage Team Transformation:
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o Analysis of people impact of changes to processes and ways of working in line with a data-driven organisation
o Create and change plans to manage the people impacts
o Set up and manage a training and upskilling plan for IT resources
o Ensure operational/business readiness with IT Business Champion and Sponsor
o Manage resistance and barriers to change
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Manage Engagement:
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o Work with project transformation team to deliver integrated engagement and communication across the business
o Provide an IT engagement plan as input into broader project engagement plan
o Work with IT team to shape key messages and comms appropriate for stakeholders
o Create IT communication that is relevant to specific stakeholders (Integrated with broader engagement)
o Set up and manage IT 'show and tell' forum
o Set up and manage go-live communication and channels with IT PM
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Onboard New Project Resources:
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o Facilitate the onboarding of new resources with project context and ensure Line Managers provide IT context.
o Work with the PM to set expectations and boundaries of project for new resources, plus where to go for help
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_General:_
o Identify risks and opportunities and create mitigation strategies
o All change documentation relevant to the IT change are set up and maintained
o Integrate with Demand Project Transformation workstream
o Status/Change reporting
Minimum requirements
- At least 5 years relevant Change Management experience
- Relevant 3 year tertiary or NQF aligned qualification
- Previous experience of working within IT transformation projects
- Understanding of agile methodologies
- Relevant retail industry experience an advantage
- Strong facilitation and communication skills at multiple stakeholder levels
- Stakeholder and Impact Analysis
- Change Planning
- Proactive Risk and Issue Management
- Attention to detail and working to deadlines essential
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