Waiter The Silo Hotel - Cape Town, South Africa - The Royal Portfolio

The Royal Portfolio

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people.

This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio's Purpose, which is _"To give guests a complete experience and a perfect stay".

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MAIN DUTIES & RESPONSIBILITIES

To ensure a superior, friendly and personalised guest service and experience
Demonstrate a thorough knowledge of food and beverage products
Interact with customers and to take orders
Assess customers' needs and preferences and make recommendations
Provide guidance to guests on hotel activities, dining options and general hotel and Cape Town information
Ability to sell or influence others for up selling and suggestive selling
Maintain a clean working area by sweeping, vacuuming and dusting
Collect payment and balance all receipts
Prepare inventory or purchase requisitions as needed to replenish supplies
To embody and live The Royal Portfolio's Purpose & Values

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

Have excellent English communication skills (written and verbal). Other languages are advantageous
Have display positive interpersonal skills
Have willingness and a passion to serve
Minimum 2 years bartending/waitering experience required in a Upmarket Bar or Luxury Property
Experience in handling Point of sale (POS) terminals and Stock & Inventory management software
Ability to stay calm under pressure
Top knowledge of The Silo and of Cape Town and surrounding areas
Ability to work long hours, day and night, including weekends and holidays
Proven job reliability, diligence, dedication and attention to detail
A passion to learn, teach and drive improvement in fellow employees
International experience in a similar environment and travelling experience will be advantageous

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.