- Key Responsibilities:
- Ensure profitable branch operations by managing margins and discounts.
- Maintain adherence to company sales strategies by Sales Representatives.
- Monitor and manage expenditure within flexible budgeting frameworks.
- Implement corrective actions to ensure consistent profit growth.
- Verify goods received, perform stock checks, and maintain accurate inventory levels.
- Ensure customer satisfaction through timely and complete deliveries.
- Achieve agreed customer service turnaround standards.
- Oversee logistics and courier services to meet service level agreements.
- Monitor and improve customer service standards in call centers and internal sales teams.
- Ensure warehouse operations adhere to standard operating procedures.
- Resolve customer complaints and queries within set timeframes.
- Foster strong customer relationships and take ownership of complaint resolution.
- Promote digital platform usage and implement online transactions.
- Manage headcounts and overtime within approved budgets.
- Develop effective leave planning and absenteeism management strategies.
- Provide coaching and training interventions to enhance employee performance.
- Review performance, agree ratings, and set new goals with employees.
- Communicate constructively and provide feedback to employees.
- Take disciplinary action when necessary.
- Develop formal succession plans for key positions.
- Adhere to Occupational Health and Safety requirements.
- Protect and secure company assets according to policy and procedure.
- Implement and enforce internal controls.
- Compile meaningful and accurate management reports.
- Grade 12 qualification.
- Three-year Business Management or Commerce degree.
- At least 8 years of experience in Sales and Operational Management, preferably in PPE, Wholesale, or Retail at a senior management level.
- Willingness to travel.
- Strong leadership skills.
- Organizational abilities and attention to detail.
- Teamwork and collaboration.
- Proactive attitude.
- Excellent communication and interpersonal skills.
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General Manager - City of Johannesburg Metropolitan Municipality - Ntice Search Solutions
2 weeks ago
Description
Job Title: General Manager
We are seeking a highly skilled and experienced General Manager to lead our Industrial Equipment business in Cape Town.
About the Role:
The successful candidate will report directly to the Managing Director and be responsible for managing the efficient operations of 4 branches in the Western Cape.
Requirements:
To be successful in this role, you will require:
Desirable Skills:
We are looking for individuals with:
Salary:
R800,000 - R1,200,000 per annum, depending on experience.
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General Manager
Core Group- Johannesburg
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General Manager
Recruitment Matters Africa (Pvt) Ltd- Johannesburg
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General Manager
Tiger Recruitment- Johannesburg
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General Manager
Amasiko Group- City of Johannesburg Metropolitan Municipality
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General Manager
Switch Recruit- Johannesburg
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General Manager
ANEW Hotels & Resorts- Johannesburg
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General Manager
Careers- Johannesburg
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General Manager
HR Genie- Johannesburg
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General Manager
Network IT- Johannesburg
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General Manager
The Recruitment Council- Johannesburg
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General Manager
MNANDI BRAAI- Johannesburg
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General Manager-
Cash Crusaders Retail (Pty) Ltd- Johannesburg
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General Manager
Trending Talent Solutions- Johannesburg
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General Manager
Execustaff Recruiting Services- Johannesburg
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General Manager
Bothongo Group Management (Lion Park)- Johannesburg
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Full time Restaurant Careers- Johannesburg
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Company People Motor Industry Recruitment Specialists- Johannesburg
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General Store Manager
Full time ExcelGrow Group Holdings- Johannesburg
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General Manager Braamfontein
Keyspec Executive CC- City of Johannesburg Metropolitan Municipality
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operational manager general
Department of Health- Johannesburg