Email, Phone - Rustenburg - beBee Professionals

    beBee Professionals
    beBee Professionals Rustenburg

    1 month ago

    Default job background
    Freelance Human Resources
    Description

    Customer Support Specialist

    We are seeking an experienced professional to join our team in Rustenburg as a Customer Support Specialist.

    About the Role:

    The successful candidate will provide technical support to customers via email, phone and chat. Key responsibilities include troubleshooting and resolving customer inquiries, providing technical advice and guidance, and escalating issues to the appropriate team.

    Key Requirements:

    • At least 2 years of experience in a customer service or technical support role
    • Excellent communication and interpersonal skills
    • Strong problem-solving and troubleshooting skills
    • Knowledge of customer service principles and practices
    • Ability to work independently and as part of a team
    • Proficiency in Microsoft Office applications

    Estimated Salary: R250,000 - R350,000 per annum, depending on experience.


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