Senior Safari Specialist - Cape Town, South Africa - Wild Dreams Hospitality
Description
A Luxury Tour Operator is looking for a SENIOR SAFARI SPECIALIST
Location:
Cape Town/Hybrid
- Grade 1
- A tertiary qualification in Travel & Tourism/Hospitality
- Must have a minimum of 5 years of experience in, and knowledge of East Africa safari sales or have a proven track record in safari sales to Southern Africa (Botswana, Zambia, Namibia, Zimbabwe, and South Africa)
- Must have previous experience in a retail sales role for an African inbound operator
- Must have solid experience tailoring mid to highend tailormade safaris
- Must have excellent sales & customer service skills and the ability to close a sale and upsell
- Must have exceptional communication skills (written & telephone)
- Have a service delivery mindset and a strong customer service focus
- Be targetorientated and experienced in delivering results in a performanceoriented and fastpaced sales environment
- Have strong administrative and organisational skills with great attention to detail with a desire for continuous improvement
- Excellent time management skills with the ability to multitask and prioritise tasks
- Have a proactive mindset, a cando attitude and meticulous attention to detail
- Must have the ability to work independently, in a smaller team setup and work well under pressure
- Excellent communication skills both written and oral, with proven English literacy
- Ability to work under pressure without compromising accuracy
- Reports to the Director
Salary:
DOE + commission
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Experience:
- East African safari sales: 3 years (required)
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