Key Account Manager - Cape Town, South Africa - Core Group

Core Group

Verified Company

Cape Town, South Africa

4 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our approach covers everything from helping you introduce the latest Apple devices into the learning space, integrating with current systems, guiding professional development and curriculum strategies, and supporting with technology services.

iStore Education is looking for a Key Account Manager for the Western Cape and outlying region.

Role Purpose:

Responsibilities:

Prospecting and acquiring new clients
Managing and growing new and existing accounts,
Work with internal colleagues to meet customer needs.
Nurturing and growing relationships with customers, acting as a point of contact for any issues or queries, and addressing concerns promptly, fostering trust and loyalty.
Maintaining accurate records, tracking performance metrics on existing accounts and new sales concluded and providing regular weekly reports to management on client engagement and sales/revenue, including but not limited to sales forecasts, pipeline etc.
Monthly and Quarterly Sales Performance review presentations.
Monitor market trends, competitor activities, and industry developments to identify potential opportunities or threats to client accounts.
Prepare regular reports and updates on account performance, sales activities, and client feedback for management review.
Proactively resolve any issues or conflicts that may arise with client accounts to maintain customer satisfaction and retention.

Requirements:

Relevant Tertiary Qualification.
Min 5 years' experience in an a Sales role.
Excellent sales, account management, relationship and administrative skills.
Strategic thinker with the ability to identify and pursue growth opportunities.
Selfmotivated and resultsdriven, with a proactive approach to problemsolving.
Valid driver's license and willingness to travel
An understanding of the Education landscape would be beneficial

Why Join Us:

Opportunity to work with a dynamic and innovative team in a fastpaced environment.
Competitive salary and performancebased incentives.
Comprehensive benefits package, including medical aid and retirement savings plans.
Ongoing training and professional development opportunities.
Career advancement potential within a growing company.