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Responsibilities:
- Assess employee performance to identify skill gaps
- Create training programs to address these gaps
- Prepare materials for training sessions
- Develop onboarding programs for new hires
- Conduct surveys to measure training effectiveness
- Stay updated on new teaching methods
Requirements - Preferably certified as a facilitator, assessor, or moderator
- 2+ years experience in training or similar roles, preferably in an international call center
- Proficient in MS Word, PowerPoint, Outlook, and Excel
- Strong interpersonal and communication skills
- Ability to spot skill gaps and organize training accordingly
- Familiarity with various teaching methods
- Excellent organizational skills
- Willingness to work rotational shifts (USA, UK & RSA)
Working Hours: - Monday to Friday
- Rotating shifts 09:00 – 18:00, 10:00 – 19:00, 14:00 – 23:00, and 15:00 – 00:00
- Dynamic Holiday Roster
*Human Resources jobs in south africa
*Learning & Developement Trainer – Airport Industria in Port Elizabeth
Learning & Developement Trainer - Airport Industria - Eastern Cape, Port Elizabeth, South Africa - Mango5
Description
Mango5's job vacancy, Career and Recruitment
Job title : Learning & Developement Trainer – Airport Industria jobs in Eastern Cape
Job Location : Eastern Cape, Port Elizabeth
Deadline : May 09, 2024
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