Customer Care Agent - Cape Town - Jenrecruitment

The job is to manage and action assigned customer enquiries and complaints in a professional manner while remaining aligned to the customer centric delivery in accordance with defined service level targets. · Manage relevant loyalty program information, · Maintains customer recor ...

The Customer Service Agent role focuses on handling enquiries, processing orders, · resolving issues and ensuring a positive customer experience. · Respond promptly to customer enquiries via WhatsApp line email phone and in personProvide clear information regarding products servi ...

We are seeking an experienced Central Reservations and Customer Care Agent to join our fast-paced rental operations team. · ...

The Customer Care Agent will manage and action assigned customer enquiries and complaints in a professional manner whilst remaining aligned to the customer centric delivery in accordance with defined service level targets. · ...

We are seeking an experienced Central Reservations and Customer Care Agent to join our fast-paced rental operations team. · Proven experience in a central reservations or customer care role within the car, van, or truck rental industry · ...

+At DSG we're obsessed with customer service. · ++Manage customer conversations on social media (Facebook, X /Twitter, Instagram and TikTok) · +Respond to customer queries, complaints and complaints · + · ...

This is a full-time role for a Call Centre Agent located in Cape Town. · The Call Centre Agent will handle customer inquiries, provide professional support, resolve issues, · and ensure customer satisfaction.Strong customer service and support skills · Excellent interpersonal ski ...

The Training Specialist will ensure Customer Support and Field Sales teams are consistently well-trained, · confident,and equipped with up-to-date product knowledge processes,and tools.Design,maintain,and improve onboardingand ongoing training for Customer Supportand Field Sales. ...

This role involves handling customer inquiries via phone or email utilizing specialized tools and systems to provide accurate information.The Call Centre Agent will handle customer inquiries · Strong customer service skills · Excellent interpersonal skills / effective communicati ...

+Cape Town Based | Scale-Up | Full-time Role | Tech Machine · + · +Jem is hiring two Product Engineers to build AI-native systems, lead technical workstreams with enterprise customers, and ship production features that directly impact our platform and customers. · + · ,+ol { lis ...

The Training Specialist will ensure Customer Support and Field Sales teams are consistently well-trained, confident, and equipped with up-to-date product knowledge, processes, and tools - enabling high-quality customer experience, operational efficiency, and fast safe product rol ...

In this role you will handle inbound calls from customers/agents to resolve queries on their accounts and provide excellent customer service on queries related to processing insurance policy related transactions. · ...

We are looking for an experienced Recruiter with at least 3 years' recruitment experience. · You can work remotely.Matric · All Administration · ...

Jem is hiring two Product Engineers to build AI-native systems... · ...

Our client an established business with over 15 years experience backing new business is supporting new entrant market. With significant backing they're building professional residential maintenance business serving estate agents landlords homeowners across Cape Town focused spee ...

The Agent Relationship Manager – Southern Africa is a commercially driven role responsible for fuelling new business growth, reactivating dormant accounts and driving long-term value from existing trade partners. · ...

Manages and oversees the activities of a team of CSR's ensuring that each individual performs at par with the standards set by the company and the client. Monitors performance of each team member against specified account / program metrics provides necessary support and assistanc ...

Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. · ...

We promise our employees to experience role clarity coaching and mentoring professional development and structured career path through our 5 people promises and keeping employee experience at the core. · Matric/Grade 12 · Minimum 1 year of working experience in a contact centre e ...

The current property market is plagued by inefficiencies and lack of transparency, leading to missed opportunities and frustration for all parties involved. · Flyp aims to disrupt this status quo by providing technology-enabled solutions that prioritize trust, transparency, and m ...

We're a team of passionate property people who love what we do and the difference we make in people's lives. · We work hard, celebrate every win, and support each other like family.Our branch is built on energy, honesty, and connection — and we're looking for someone who lives an ...