Agent: Call Centre Inbound - Johannesburg, South Africa - Absa Bank Limited

Absa Bank Limited

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Empowering Africa's tomorrow, together one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description:

Achieve contracted service level agreements:
By being available to cardholders, branches and merchants in order to serve as informational support

| Customer Experience:

To provide service excellence and achieve customer satisfaction | Compliance and

Risk Management:
Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : |:
Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (required)