Debt recovery Specialist - Johannesburg - LLM Recruitment

    LLM Recruitment
    LLM Recruitment Johannesburg

    4 days ago

    Default job background
    Description

    Main Purpose of the Job:

    To provide support to Credit Risk Advisors and their team, in order to improve customer cashflow and minimise risk by proactively recovering any outstanding debt, using a variety of approaches and keeping the customer informed throughout the process.

    Key Performance Areas

    • Ensure effectiveness in operations within sphere of influence
    • Achieve debt collection targets
    • Drafting of legal documents
    • Ensure customer satisfaction and value add to customers and BCM team
    • Provide timeous and accurate reports, both internal and external
    • Employee engagement, incorporating company values

    Organisational Relationships

    Accountable to: Senior / Credit Risk Advisor or Senior Debt Recovery Specialist

    Liaises with: Internally - All staff, Externally - Clients, Attorneys, Tracing Agents

    Qualifications: NQF qualification / diploma or degree will be an advantage.

    Experience: One to three years experience in debt collection or credit control. Experience in a Legal environment is advantageous

    Core Accountabilities and Responsibilities

    • Accountable for own work, own time, own delivery
    • Meet required standards as per operating procedures
    • Tries to exceed own performance targets
    • Continuously strive to enhance individual contribution to add to team efforts
    • Initiate resolution of operational problems within sphere of control
    • Deliver results as per individual KPIs
    • Executes tasks timeously
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