Admin Assistant - Johannesburg, South Africa - Professional Claim Service Solutions

Professional Claim Service Solutions
Professional Claim Service Solutions
Verified Company
Johannesburg, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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We are looking for vibrant, dynamic, customer orientated and well-spoken staff member to fill this vacancy

Main Purpose of the Job:

  • To provide a professional and efficient customer service to our clients that will lead to client satisfaction.
  • Proactively manage the client's expectation and timelines.
  • Assist Assessors with the day to day admin work.

Duties Will Include:

  • Scheduling of Assessors Appointments.
  • Verifying Locations of Vehicles.
  • Invoicing.
  • Managing Assessors Logbooks.
  • Other Administrative Duties.
  • Fill in on other staff positions when necessary to ensure service levels are maintained.


  • Have good interpersonal and communication skills.
  • Be able to work under pressure and handle irate clients in a composed manner.
  • Highly developed, demonstrated teamwork skills.
  • Be confident and trustworthy.
  • Be able to work well under a high pressure environment
  • Be computer literate with experience in MS Word, Outlook and Excel.
  • Work accurately and pay attention to details
  • Have the ability to adapt to constant changes
  • Have excellent negotiation skills to represent the company in a favorable manner
  • Have the ability to make decisions and have accountability
  • Have proven ability to communicate effectively and professionally over the telephone
  • Be a team player and take responsibility for own development initiatives
  • Actively participate and contribute toward the team
  • Cooperates, supports, encourages and interacts with other team members and takes on fair share of workload for benefits of clients at all times
  • Time management skills.


Please note that this position is based in Gauteng.

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