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  • Junior Technical Trainer - Centurion - Headhunters

    Headhunters
    Headhunters Centurion

    1 week ago

    Headhunters background
    Description

    Junior Technical Trainer Job Description

    We are seeking a highly skilled and experienced Junior Technical Trainer to join our team in the Automotive Industry based in Centurion, Gauteng.

    Key Requirements:

    • Qualifications: Red Seal certification as a motor mechanic.
    • Experience: 3–5 years of workshop experience as a qualified motor mechanic (VW & Audi experience is an advantage).
    • Training Background: Prior training experience would be beneficial.
    • Skills: Strong interpersonal and presentation skills.
    • Work Style: Ability to work both independently and as part of a team.

    Responsibilities:

    Training Content Design / Launches / Projects:

    • Collaborate with the Instructional Design Team to compile training materials for designated programmes.
    • Design, customise, or refresh training material as directed by the company.
    • Develop training content in formats such as: Face-to-Face Training: Facilitator Guide, Participant Guide, PowerPoint, Assessments. Virtual Classroom Training: Facilitator Guide, Participant Guide, PowerPoint Guide, Assessments. Web-Based Training: Content as required.
    • Ensure all content aligns with competence-based learning outcomes and complies with versioning rules for cataloguing.
    • Align training materials, examinations, and assessments with organisational and statutory policies, including health and safety.
    • Assist the Technical Training Lead with: Scoping and defining learner paths for functional roles. Planning new product introduction training by model. Achieving an 80:20 blended learning strategy (20% Theoretical, 80% Practical).

    Training Delivery:

    • Deliver training as per schedules and at venues or locations directed by the Technical Training Lead.
    • Undertake content development and revision when training delivery is not required.
    • Ensure proper use of training information, tools, and materials provided by the Academy.
    • Deliver ad hoc training and travel for training delivery within South Africa and Sub-Saharan markets as required.
    • Conduct training for new product launches and ensure compliance attendance for target audiences as defined by brands.

    Evaluation:

    • Support the training evaluation process according to Kirkpatrick Levels 1–5, aligned with specific training outcomes.
    • Manage course evaluations, address underperformance, and report poor outcomes to the Non-Tech Training Lead.
    • Manage examination/assessment processes and resources according to company policy.
    • Create relevant questionnaires and test delegates to ensure competence on course content.
    • Use polls and online feedback during virtual sessions to evaluate session effectiveness.

    Audits and Housekeeping:

    • Maintain OEM training standards and support Academy audits.
    • Ensure general housekeeping and maintenance of training vehicles, classrooms, practical workspaces, and equipment.

    Customer Relationship Management:

    • Build and maintain professional relationships with Dealer Personnel, Suppliers/Service Providers, and preferred Training Bodies.
    • Act on evaluations and feedback from internal and external stakeholders.
    • Foster positive working relationships with all customers and service providers.

    Process Management:

    • Update processes annually to align with the internal Quality Management System.
    • Implement continuous improvements to enhance business operations, focusing on process efficiency.

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