National Head Guide - South Africa - Wild Dreams Hospitality

    Wild Dreams Hospitality
    Wild Dreams Hospitality South Africa

    1 week ago

    Wild Dreams Hospitality background
    Description

    Job Title: Experienced Head Guide

    Location: Flexible, South African resident

    About the Role:

    In this dynamic position, you will travel to luxury lodges across the country, collaborating closely with Head Guides, Lodge Managers, and General Managers to elevate the guiding departments.

    Your key responsibilities will include:

    Developing and Implementing SOPs

    • Design and implement Standard Operating Procedures (SOPs) to enhance efficiency and quality in the guiding department.

    Enhancing Hospitality Standards

    • Work closely with lodge teams to develop and maintain exceptional hospitality standards, ensuring a world-class experience for guests.

    Cultivating a Strong Guiding Culture

    • Foster a positive and cohesive guiding culture, promoting teamwork, and encouraging continuous learning and development among team members.

    This role offers the opportunity to make a meaningful impact on the guiding industry nationwide, driving excellence and innovation in the sector.

    We are seeking an experienced and talented individual who can lead by example, demonstrating exceptional leadership, communication, and interpersonal skills. Key requirements include:

    Candidate Requirements:

    • CATHSSETA NQF4 Site Guide qualification
    • VPDA qualified
    • ETDP Assessor (Advantageous)
    • SASSETA Rifle Proficiency (PFTC)
    • Valid Drivers licence and PrDP
    • Valid First Aid
    • DEAT Registered
    • SAPS Competency
    • Extensive 4x4 Driving experience
    • Excellent communication and interpersonal people skills as a strong example and mentor for students
    • Fluent in English, both spoken and written
    • Extensive and recent experience in the guiding industry (minimum 5 years luxury lodge-based guiding and Head Guide Experience)
    • Excellent presentation skills
    • Reliable with excellent organisational skills
    • Pro-active, self-motivated, and flexible
    • Ability to work independently, but a strong team player
    • Good computer skills
    • Previous teaching and management experience

    Benefits:

    • Competitive salary range R25 000 - R40 000 depending on experience
    • Medical aid contribution
    • Contributions to industry-related membership renewals and development training
    • Uniform, accommodation, and meals when on duty

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