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- Install, configure, and update Linux/Mac laptop computer systems.
- Provide technical support on-site or remotely to a hybrid and international user base.
- Repair hardware malfunctions, software issues, and networking problems, or engage with 3rd party vendors to perform specialized repairs.
- Support authentication systems such as Google Workspace and LastPass.
- Respond to IT/Cloud support requests.
- Diagnose software, networking, or hardware issues.
- Ensure the IT infrastructure system software is up to date.
- A relevant IT degree, diploma, or certification is a plus.
- Experience with Cloud Solutions, specifically AWS.
- At least 2 years of proven work experience as a Technical Support Engineer on Linux and Vtiger.
- Google Workspace suite of applications administration experience.
- Experience with endpoint security.
- Good networking troubleshooting skills.
- Knowledge of computer hardware and networking systems.
- Ability to troubleshoot complex hardware and software issues.
- Familiarity with POPI and ISO 27001 certifications is a plus.
- CompTIA A+ and/or N+ certification is a plus.
- Excellent written and verbal communication skills.
- Good proactive, analytical, and logical thinking.
- Currently based in Cape Town.
- Team-player.
- Proactive.
- Solution-driven.
- Ready to be accountable.
- Have a proven multi-tasking record.
- Stress-tolerant and great at shifting priorities as demands change.
IT Support - Cape Town - Boardroom Appointments
2 weeks ago

Description
Technical Support Engineer
We are seeking a highly motivated Technical Support Engineer to join our team in Cape Town. The ideal candidate will be enthusiastic about all things IT and always actively looking for ways to enhance our IT infrastructure by fulfilling current needs and planning for future requirements in an ever-changing technology environment.
Duties and Responsibilities:
Qualifications and Experience:
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IT Support
The Legends Agency- Cape Town
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company secretary
CA Support- Cape Town
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payroll officer
CA Support- Cape Town
-
marketing specialist
CA Support- Cape Town
-
project administrator
CA Support- Cape Town
-
financial clerk
CA Support- Cape Town
-
IT Support Engineer
The Legends Agency- Cape Town
-
IS Support Specialist
Progressive Edge- Cape Town
-
IT Support Administrator
SFI Group Ltd- Western Cape
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IT Support Consultant
Persona Staff- Cape Town
-
IT Support Engineer
NMG Consulting- Cape Town
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Support Specialist
NMI- Cape Town
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IT Support Specialist
Electrum- Cape Town
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IT Technical Support
Paracon - Gauteng- Cape Town
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Support Manager
Rootplatform- Cape Town
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IT Support Engineer
NMG Group- Cape Town
-
IT Support Technician
Cash Crusaders Retail (Pty) Ltd- Cape Town
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IT Support Engineer
Communicate IT- Cape Town
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IT Support Technician
West Coast Personnel- Cape Town
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Technical Support
Dye & Durham Corporation- Cape Town
-
Support Specialist
Tbwa Chiat/Day Inc- Cape Town