Customer Service/procurement Administrator - Johannesburg, South Africa - Unique Personnel

Unique Personnel
Unique Personnel
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Job Number

  • 71269

Job Type

  • Permanent

Job Title

  • Customer Service/Procurement Administrator

Computer Skills

  • MRP,MS Office

Industry

  • Electrical/Electronic Manufacturing

City

  • Johannesburg (Incl. Northern Suburbs)

Province

  • Gauteng
  • Reporting to: Spare Parts Coordinator
  • Purpose: To provide excellent customer service to external and internal customers through procuring the correct spare, quality, and quantity timeously at the best price. Ensuring that the bulk of spare parts are procured through the company network to maximize profitability due to the savings of bulk purchases made by the Head Office manufacturing facility. Reporting, forecasting, communication, planning, and proactiveness are key to this role. The gathering of information, analyzing and making informed decisions are critical to this position.
  • Service internal and external customer requisitions.
  • Provide feedback with regards to spare part availability or ETA (estimated time of arrival into warehouse)
  • Understand the makeup and what is required from the Spare Parts planning file; proactively place requisitions and orders to coincide with the required demand meeting the timeline of when the spares are required.
  • Production orders: Ensuring all internal and external customers' expectations are met even if requisitions or orders are not complete due to unforeseen circumstances, however some quantities are still provided to ensure that their businesses can continue allocation of spares vs customer orders)
  • Collaborate with Head Office manufacturing and procurement to ensure lead times are met for manufactured or imported spare parts.
  • Collaborate with finance ensuring invoicing, EFT or cash transactions are finalised before goods are released.
  • Collaborate with Head Office technical if retro fit part is available if required part is unavailable.
  • The position will be the backup for the SP Planner if he or she is unavailable.
  • Consolidation of internal customer needs of spare parts i.e. using the planning file
    Inherent Requirements
  • Qualifications:
  • Relevant experience as procurement administrator
  • preferably 2-3 year minimum
  • Proficient in Microsoft Office
  • Good knowledge of purchasing, distribution, and ERP systems
  • Work experience and skills:
  • Relevant experience as a buyer Behavioral attributes:


  • People management skills

  • Multi-tasking ability
  • Strong problem-solving skills
  • Team working
  • Highly organized
  • Stress tolerance
  • Ability to plan ahead and deal with unexpected issues
  • Sound business and professional ethics
  • Analytical thinking
    What Qualification
  • Matric

Minimum Qualification

  • Matric

Status

  • Available
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