Foreign Exchange Teller E - Nelspruit, South Africa - FirstRand
Description
About us, purpose, experience and qualificationsabout us:
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
purpose:
- Provide an efficient and professional service to all international inbound and outbound Travellers through the sales, service and delivery of International Banking's travel products and services. Buying and selling of travel products same day and informing the customer of the features and benefits of all travel related products.
experience and qualifications:
- Minimum Qualification : NQF 4 Qualification.
- Preferred Qualification : An appropriate recognized business qualification at NQF level
- An appropriate recognized business degree at NQF level
- A minimum of 12 months Teller / Forex experience
additional requirements:
responsibilities:
- Manage teller's differences / exchange losses.
- Address customer needs in order to meet or exceed customer expectations.
- Identify crossselling opportunities and generate leads through business identification opportunities and the successful conclusion of these.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Control of foreign notes and travellers cheque's.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
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