Clients Service Administrator - Cape Town, South Africa - CareerfinderZA

CareerfinderZA
CareerfinderZA
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Key Performance Area:

  • Utilize the CRM platform (Pulse)
  • Do quotes where and if needed
  • Receive Purchase orders and follow up with clients
  • Follow up with ETA for technicians to be at site
  • Troubleshoot with clients to identify the problem, and offer a viable solution
  • Ensure that the SOP of the department is followed, and have a high standard service delivery rate
  • Assist Management with daily tasks and deadlines to be met
  • Courtesy calls and remote support
  • Log and track calls and assist with admin support
  • Follow through with jobs additionally added to your scope of work

Minimum Requirements:

  • Grade 12 / Matric qualification or equivalent
  • Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams)
  • Professional and well presented
  • Ability to work well under pressure
  • Time management
  • Selfmotivated
More jobs from CareerfinderZA
See all jobs of CareerfinderZA