Customer Service Representative - Bellville South, South Africa - Jotun Paints

Description

Customer Service Representative

Temp Position

Bellville, Cape Town

Process customer orders by entering in the system to ensure orders and invoices are processed in an accurate and efficient manner resulting in the best service possible to the customer.

Responsibilities:

Process and verify the accuracy of orders from customers in a timely and efficient manner to ensure that Jotun's on time delivery performance objective is achieved.

Receive and enter orders for collection or delivery and make sure that proper control of documents flow is achieved.

Dispatch invoices and credit notes to customers and follow up to ensure they are received on time in full.

Verify, enter and review system prices accurately with the customer's purchase orders and sales orders. Attach other relevant documents if required.

Resolve invoice inquiries and discrepancies from customer or partners.


WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What we looking for:

• Grade 12 essential
• 35 years experience in similar role advantageous
• Export Experience in SADC countries essential
• Documentation & Process
• Experience using MS Office and ERP Systems advantageous
• English & Afrikaans essential

- acts on own initiative, makes things happen and accepts responsibility for the results builds a
- useful network of contacts and relationships and utilizes it to achieve objectives
- uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively
- communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
- co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals


What we offer:

• Competitive compensation.
• Continuous learning opportunities and training activities through onthejob training and our inhouse learning.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

Closing Date: 30th November 2023

Job Type:
Temporary


Ability to commute/relocate:

• Bellville South,

Western Cape:
Reliably commute or planning to relocate before starting work (required)


Experience:

• Customer service: 1 year (preferred)