Scheduler - Cape Town, South Africa - Computacenter

Computacenter

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Location:
South Africa - Cape Town |
Job-ID: |
Contract type: Standard |
Business Unit: Business Operations & Administration

Life on the Team

As part of Computacenter's IT department, you will be responsible for planning the activity of a team of technicians or engineers responsible for technical interventions with our customers' users.

You ensure the optimal allocation of human and logístical resources to the demand for services.

What you will do

Plan the interventions of technicians and/or engineers.
Ensure that customer constraints and internal procedures are respected by technicians and/or engineers.
Follow up on the intervention until it is resolved.
Update the scheduling tool.
Report any difficulties encountered by the line manager.

What we require

Organisational skills
High responsiveness and resistance to stress
Team player
Interpersonal skills
Telephone fluency
Proficiency with spreadsheets
National Diploma/NQF 6 or equivalent

Current information for our applicants

About us
Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide.

We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy.

We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

winningtogether #peoplematter