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- Workstation Setup: Install and configure new workstations to meet user requirements.
- Troubleshooting: Identify and resolve computer hardware and software issues in a timely manner.
- Administrative Records: Maintain accurate and up-to-date administrative records as required.
- Network Connectivity: Resolve hardware and network connectivity issues to ensure seamless system operation.
- Security: Uphold and test security protocols to prevent unapproved access.
- Maintenance Planning: Develop and implement maintenance plans to prevent unexpected failures.
- Inventory Management: Update and maintain accurate computer inventory and equipment records.
- System Integration: Ensure desktop computers integrate seamlessly with diverse systems while considering compatibility factors.
- VPN Setup: Set up and manage VPN connections for clients once approved.
- Technical Upgrades: Assist in technical upgrading and maintenance of entire desktop systems.
- New Application Deployment: Support testing and deployment of new applications and systems.
- Staff Training: Train and guide staff on hardware and software usage.
- Ticket Management: Log and manage tickets on our ticket management system.
- Customer Communication: Keep users informed on the status and progress of their tickets.
- Vendor Management: Manage and log tickets with 3rd party vendors.
- Grade 12 diploma
- Familiarity with MS Office and Google G Suite productivity suites
- Minimum 5 years experience in a Desktop Support environment
- Strong customer service focus and organizational skills
- Able to work independently without direct supervision
- Attention to detail and ability to work under pressure
- Good administration and time-management skills
- Willingness to work overtime and standby occasionally
Senior Desktop Support Technician - Johannesburg - Boardroom Appointments
2 weeks ago

Description
About the Senior Desktop Support Technician Role
**Key Purpose:**
We are a dynamic IT company that delivers value-driven IT solutions. Our work lives revolve around our core values of respect, collaboration, and work-life balance.
**Duties and Responsibilities:**
**Qualifications, Experience, and Skills:**
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IT Support Technician
Vine Recruitment- Johannesburg
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IT Support/Technician
Curiska- Johannesburg
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Helpdesk Support Technician
Select One- Johannesburg
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IT Support Desk Technician
Signa Opportunity- Johannesburg
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Desktop Support Technician
Recru-it- Johannesburg
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Desktop Support Technician
Rad Resources- Johannesburg
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Desktop Support Technician JHB
Nambiti Technologies (Pty) Ltd- Johannesburg
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Desktop Support Technician L2
Excis Compliance- Johannesburg
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Cloud Systems Adminstrator and IT Support technician
Curiska- Johannesburg
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SAMP (Smart Asset Management Platform) Support Technician (Engineering)
Sebenzana- Johannesburg
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IT Support Support Technician
Midvaal Recruitment- Midrand
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Junior IT Support Technician
Flink Recruitment- Midrand
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Senior Support Technician
ICT Engage- Centurion
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Entry-Level IT Support Technician
Profession Hub- Centurion
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Junior desktop Support Technician
Full time Stepco Recruitment- Centurion
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Junior desktop Support Technician
Stepco Recruitment- Centurion
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Desktop Support Technician L2
Excis Compliance- Midrand
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Workshop Manager
LMP RECRUIT- Johannesburg
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Electrical Trainee Technician program - Johannesburg South – R10 000ctc per month
Aim Personnel Services- Johannesburg
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Technician - petrol & electric vehicles
Company People Motor Industry Recruitment Specialists- Johannesburg
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Working Foreman
Company People Motor Industry Recruitment Specialists- Johannesburg