Quality Assurance Coach - Durban

+Join our Team and let's reach for the stars. We have an amazing opportunity for a Quality Assurance Coach to be based in Umhlanga, Kwa-Zulu Natal. · ...

We have an amazing opportunity for an Quality Assurance Coach to be based in Umhlanga, Kwa-Zulu Natal. The successful candidate will be responsible for monitoring call quality and delivering coaching sessions. ...

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. · ...

TREE is seeking a SmartStart Club Coach to support the licensing, quality assurance, and ongoing development of SmartStart early learning franchisees in Port Shepstone. · ...

We are seeking an experienced Quality Assurance Manager to lead and continuously improve quality standards within a high-volume contact centre environment in Durban. · This role is critical in ensuring exceptional customer experience, operational excellence, and compliance with i ...

We are seeking an experienced Quality Assurance Manager to lead and continuously improve quality standards within a high-volume contact centre environment in Durban. ...

Lead and inspire a team of collections agents to achieve key performance targets. · ...

The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. · Own and deliver your team's daily and weekly KPIs, including (but not limited to): accuracy, productivity, SLA adherence, compliance, risk handling, and ticket resolut ...

This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. · ...

Lead and inspire a team of collections agents to achieve key performance targets ensure compliance with regulations and deliver outstanding customer experience This role focuses on coaching performance management reporting and driving operational excellence within the collections ...

Hire Resolve assists call centres in hiring professionals for mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. · ...

A leading manufacturing company is looking for an experienced Production Manager with strong experience in production line and shift management... · ...

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. · ...

Please note that this advertisement is for talent‑pooling purposes only. We are building a pipeline of candidates for several upcoming projects scheduled to go live in early March. · Maintain and develop internal/client quality standards. · Assess support interactions (calls, ema ...

The Junior Financial and BI Manager will lead analytical tasks including data mining, trend analysis, and predictive modeling to uncover business insights. They will ensure all delivered BI solutions meet requirements and establish testing protocols for quality assurance. · ...

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for mid–senior level opportunities across South Africa. · ...

The successful candidate will manage a team of financial advisors to deliver excellent client service and support sales targets. · Manage day-to-day team activities and escalations. · Collaborate with quality assurance coaches to improve productivity and compliance. · ...

To lead external quality and projects for the business unit. · ...

We seek an experienced Head of Department in Supply Chain Management to lead our client's department in higher education and training. The ideal candidate will have a Master's degree, 5+ years' experience in academic leadership roles, and a record of scholarship and research. · ...

We are looking for a People Development Partner to architect and deliver enterprise-wide learning programs that serve our global employee base. · ...