Hotess - Premium Restaurant - Johannesburg - Lumina Personnel

Description

Job Opportunity: Hostess

In the Northern Suburbs of Johannesburg, we are seeking a skilled and friendly Hostess to join our team.

Responsibilities:

• We expect you to greet guests upon arrival, creating a warm and welcoming atmosphere that makes them feel at home.
• You will be responsible for managing reservations and seating arrangements efficiently, ensuring that every guest has a memorable dining experience.
• Your excellent communication skills will help you handle guest inquiries and complaints with professionalism and poise.
• Maintaining cleanliness and organization in the front-of-house area is crucial to providing exceptional service.
• Collaboration with front-of-house and back-of-house staff is essential to ensure seamless operations and exceed customer expectations.

Requirements:

• A high school diploma or equivalent is a must; a degree in hospitality is highly valued.
• Prior experience in a hospitality role, particularly as a hostess or in guest services, is necessary to excel in this position.
• Excellent interpersonal and communication skills are vital for building strong relationships with guests and colleagues alike.
• Strong organizational skills and ability to multitask in a fast-paced environment are essential to succeed in this dynamic role.
• Basic knowledge of food and beverage menus will enhance your understanding of our offerings and enable you to provide informed recommendations.
• Flexibility to work evenings, weekends, and holidays is required to accommodate our busy schedule.
• A commitment to outstanding customer service and attention to detail is paramount to delivering an exceptional experience.