Restaurant Manager - Umhlanga, South Africa - The Capital Hotels and Apartments

The Capital Hotels and Apartments

Verified Company

Umhlanga, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture.

Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity.

Our staff are our everything

WHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don't manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions.

We don't need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Restaurant Manager's responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure an efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Minimum Requirements**:

Matric
Hospitality or Food Services Management Qualification

Years proven work experience as a Restaurant Manager or similar role

Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and waitering staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
Hands on Problem Solving approach and the ability to remain calm under pressure
Friendly, courteous and serviceorientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills