Sales and Customer Service Representative - Mogalakwena, Limpopo, South Africa - Alfagomma

Alfagomma

Verified Company

Mogalakwena, Limpopo, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Summary of position

The principal objective of the Sales and Customer Service Representative is to encourage maximum sales of the Company's products in the assigned regional territory and/or customer listing, in accordance with policy laid down.

The incumbent is to ensure customer requests are professionally handled by providing accurate product information and price quotations to customers.

At all times build prestige and goodwill for the company and implement an account management plan to develop a positive long-term relationship with assigned accounts.

Summary of duties

Develops annual sales plan, including sales budgets, promotions, and account management activities.
Collate customer, competitor, and market information as basis from which to set goals for the effective growth of the Site.
Develop a sound knowledge of the territory/customer base and its potential.
Protect and maintain existing business and obtaining new customer business either directly or indirectly.
Submits sales activity and forecast reports to the Site Supervisor.
Maintain daily planner & diaries/day books and record all information on Microsoft Outlook.
Respond immediately to customer inquiries/information needs and provides positive, courteous service to customers.
Ensure client awareness of how the Company operates and the services and products available to them.
Aim to achieve or exceed set sales target monthly and annually.
Perform any other duties as assigned by management.

Requirements:

Knowledge of all products and services marketed by the Company, their uses, prices etc.
Excellent personal presentation with good communications skills.
Competent in assessing customer needs and identifying sales opportunities.
Ability to work independently.
Solid time management skills.
Solid organizing skills.
Demonstrated sales skills and achievements in a related industry position for a sustained period are desirable.
At least 3 to 5 years sales experience in a similar environment.
Knowledge of hydraulic systems and machinery is desirable.
A Grade 12 qualification is essential.
Tertiary education in the sales field is desirable.
A valid driver's license is essential without any endorsements.
Reliable mode of transport.

Special Requirements