Fmcg Account Manager - Johannesburg South, South Africa - Kontak Recruitment SA

Thabo Mthembu

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Thabo Mthembu

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Johannesburg South, Gauteng - Retail

FMCG Account Manager (JB4242)
Johannesburg South, Gauteng
R per month, CTC

As the FMCG Account Manager, you will be responsible for developing and managing relationships with independent store owners as well as maintaining a high standard of sales operations, ensuring that products are effectively ordered, merchandised and delivered to a diverse range of FMCG stores by a dedicated third-party service provider.

As the face of this long-established, family-owned business now in its 4th generation, you will uphold and convey their core family values and dedication to quality, both internally and externally.

Minimum Requirements:

Own vehicle
Previous experience in FMCG sales, merchandising, or a closely related field.

Exceptional communication and interpersonal skills, with the ability to build and maintain positive relationships with stores, team members, and management.

A proactive and attentive approach to service quality, with the ability to quickly identify and address any issues affecting sales or merchandising standards.

Strong organizational skills, with the capability to manage multiple accounts efficiently and ensure all are serviced adequately.


Oversee and ensure regular order generation and standard-compliant merchandising by third-party supplier sales representatives and merchandisers at store level.

Facilitate initial orders for new accounts, transitioning ongoing management to the third-party supplier, while monitoring and ensuring the accounts are serviced regularly and effectively.

Vigilantly monitor service levels, including order generation and merchandising quality, reporting any discrepancies to the Regional Sales Manager for prompt corrective action.

Focus on promoting business growth within independent retailers and wholesalers.

Champion the company's image as a long-established, family-oriented business, and actively promote their products, including introducing new items in alignment with supplied listings.

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