Duty Manager - Camps Bay, South Africa - HotelJobs
Description
The Bay Hotel in Camps Bay seeks an experienced Duty Manager for their Front Office Department.Village N Life is a leading and Innovative Tourism and Hospitality Group based in Beautiful Camps Bay.
If you thrive in a strong company culture that focuses on growing employees through career development and amazing staff programs, this is the company for you.
Main purpose of the job:
The duty manager is responsible for overseeing the daily front desk operations, ensuring employee productivity, monitoring of all processes and creating a positive work environment.
Minimum requirements:
- Matric
- Hotel Management Diploma advantageous
- At least 2 years in a similar role and environment (Luxury Hotels)
- Strong OPERA experience
Oversee the daily duties of the Front Office department
- Upselling
- Train, direct the work, resolve and council the front desk team members to ensure a quality operation
- Customer queries, complaints
- Cash Control
- Month end account management
- Manage all open accounts on a daily basis
- Recommend local tourist spots
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