Operations Manager - Edenvale, South Africa - Ellahi Consulting

Ellahi Consulting

Verified Company

Edenvale, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Location:
Edenvale, Gauteng

Salary:
Market-related plus In-house Medical Aid (50/50 contribution) and Retirement Fund (50/50 contribution)

Operations Manager to lead the development team and be the conduit between the business, systems and processes and create efficiencies within the business.

Educational Requirements:

Grade 12 /Matric
BSc Computer Science, B.Sc. (Informatics or Mathematics), Information Engineering

or Electrical Engineering degree, Relevant Diploma

Computer Literate inMs Word

MS Excel
MS Outlook
MS Visio

SQL knowledge would be an advantage

Experience, Knowledge and Skills required:

Work experience as an operational specialist
Business writing skills
Presentation and facilitation skills
Process mapping
Entity diagram mapping
Software testing pack design, functional testing
Deadline driven
Team player and work independently
Ability to manage a team and 3rd party suppliers
Experience in Financial services environment
Excellent communication (verbal and written)
Good command of the English language
Good interpersonal skills
Able to interact with a wide variety of people
Energetic
Multitasking
Excellent time management and attention to detail
Confident and assertive
Ability to work under pressure
Accuracy

Key responsibilities:

Challenge the business on their thinking, especially to understand the intent of the business requirements in order to drive efficiencies in the organisation
Collaborate with the Subject Matter Experts and Process owners to ensure all requirements are defined and documented correctly
Clearly articulates and documents business requirements
Assesses the risks of various solutions and prioritizes competing business demands
Facilitate JAD sessions / workshops / third party meetings
Oversight and assistance of the Development of comprehensive test packs
Lead the execution of unit, system and performance testing
Manage the implementation of processes
Development of user training material
Delivery of user training for a specific module or system
Ability to train employees on new processes and systems
Lead Post Implementation Support for a specific module or system as assigned
Process Design
Find efficiencies within the business
Ability to manage a team
Ability to manage 3rd party suppliers
Develop presentations
Interpret and design integration documents