Specialist: Application Support - Pretoria - Workforce Staffing - Gauteng

    Workforce Staffing - Gauteng
    Workforce Staffing - Gauteng Pretoria

    1 week ago

    Default job background
    Description

    Application Support Specialist

    A proudly South African insurance company offers affordable products and services for life, funeral, savings, and retirement. We are seeking an Application Support Specialist with extensive experience in DevOps, IIS, and .Net.

    Duties & Responsibilities

    • Application support and maintenance
    • Provide dedicated support to sales agents, including supporting and maintaining the applications they use.
    • Support and maintain all other applications 24/7 to ensure stability, systems availability, and performance according to agreed SLA.
    • Support, maintain, and monitor Non-Production and Production Environments.
    • Deploy applications to Non-Production and Production Environments.
    • Maintain software components and ensure reliable deployment of new features.
    • Review input deliverables from Development (RN / DI).
    • Prepare implementation plan and communicate to stakeholders.
    • Ensure application monitoring is in place as well as automated daily health checks.
    • Research new tools, technologies, and best practices.
    • Take ownership of software issues and work with Development Teams to resolve more advanced issues.
    • Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices.
    • Automation of manual tasks.
    • Proactively perform routine maintenance activities.
    • Perform daily health checks on all applications.
    • Manage pre-implementation and post-implementation testing.
    • Monitor Service Desk queue and manage incidents, requests, and problems experienced with systems.
    • Run production scripts to correct system errors.
    • Provide business support when required (e.g., month-end operational activities).
    • Log Change requests and attend CAB meetings.

    Desired Experience & Qualification

    Education:

    • Strong computer skills, including Microsoft Office and databases.
    • Knowledge of configuration management tools and application performance and management tools.

    Experience Required:

    • Minimum 3-5 years of enterprise software development experience or 2+ years of DevOps experience; IIS .NET technology.
    • 2+ years of experience in Windows-based operating systems.
    • Knowledge and understanding of Agile Methods.
    • Exposure to cloud computing.
    • Experience in implementing and maintaining Application Performance and Monitoring tools.
    • Experience working in an Agile development environment.
    • Insurance background/experience (advantageous).
    • K2 Platform knowledge and experience (advantageous).
    • Previous track record of sales support (advantageous).

    About Us

    We offer a dynamic and supportive work environment, opportunities for growth and professional development, and a competitive remuneration package.

  • Professional Career Services

    Application Support Analyst

    6 days ago

    Professional Career Services Gauteng

    Job Summary · This is a mid-senior level position responsible for providing application and database support to various stakeholders. The successful candidate will have a strong background in information technology, excellent problem-solving skills, and the ability to work indepe ...

  • JSE Limited

    Application Support Specialist

    5 hours ago

    JSE Limited Pretoria

    WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance ...

  • Fempower

    Application Support Engineer

    1 week ago

    Fempower Pretoria

    About the Role · This is a fixed-term contract lasting 3 months. We are looking for an experienced Database Administrator to join our team. · Key Requirements · National Diploma or Degree in Computer Science, Information Technology, or a related field · ITIL Foundation Certificat ...

  • Nubia Consulting

    Application Support Specialist (Releases and Deployments) R750 000.00

    1 week ago

    Nubia Consulting Gauteng

    Job Summary · We are seeking a skilled professional to provide application maintenance and support to our Sales team. This role involves maintaining and supporting production and non-production environments, preparing implementation plans and application monitoring, managing test ...

  • The South African National Roads Agency

    Application Support Engineer (2684)

    1 day ago

    The South African National Roads Agency Centurion Full time

    Job Title: Application Support Engineer · A highly skilled technical professional with a strong background in IT is required to join our team as an Application Support Engineer. · About the Role · The successful candidate will be responsible for providing first and second-level s ...

  • South African Mint

    Application Support Engineer (2684)

    11 hours ago

    South African Mint Centurion

    Application Support Engineer · This role involves managing systems in accordance with ITIL methodologies, providing first and second-level support for all applications, and ensuring minimal disruption to internal and external users. · Key Responsibilities: · Respond to calls and ...

  • Executive Placings

    Application Support Analyst

    10 hours ago

    Executive Placings Sandton

    Job Title: Application Support Analyst · ">The Tourism/Hospitality company is seeking an experienced Application Support Analyst to resolve customer requests and problems related to core business applications, databases integration, and reports. · ">This role is based in Sandton ...

  • IOCO

    Application Support Analyst

    5 days ago

    IOCO Sandton

    Empowering seamless business operations through expert application support · Our client is seeking an Application Support Analyst to join their dynamic team, playing a pivotal role in resolving customer queries and technical issues related to core business applications, database ...

  • andBeyond Travel

    Application Support Analyst

    4 days ago

    andBeyond Travel Sandton

    About Us · &Beyond is a company built on the strength of remarkable people who are passionate about their work, tireless in their efforts, and committed to delivering exceptional guest experiences. Our success relies on every individual's contribution, regardless of their role or ...

  • JSE Limited

    Application Support Specialist

    1 week ago

    JSE Limited Sandton

    Job Description · The JSE is committed to fostering a culture of continuous learning and high standards of performance. · Main Responsibilities · To provide 1st line operational technical support to JSE business critical applications, ensuring accurate, timely, and compliant exec ...

  • Infobahn Softworld Inc

    Application Support Specialist

    11 hours ago

    Infobahn Softworld Inc Sandton

    Job Title · Information Technology Help Desk Support Analyst · About the Job · The Information Technology Help Desk Support Analyst plays a crucial role in ensuring world-class operations of enterprise applications that support critical business processes. · This position require ...

  • RMB

    Snr Application Support Analyst

    6 days ago

    RMB Randburg

    Senior Application Support Analyst · This role is responsible for providing operations support to business applications/systems at the 2nd level. · The successful candidate will be responsible for logging, resolving, monitoring, tracking and communicating calls escalated from Fir ...

  • Tracker South Africa

    Applications Support Analyst X2

    1 week ago

    Tracker South Africa Randburg

    Job Description · Providing 2nd line application support for internal Tracker customers. Keep track of issues raised and respond in accordance with agreed SLAs. · The applications in scope will cover all applications used in the delivery of Tracker's business, i.e., both internal ...

  • FNB Namibia

    Snr Application Support Analyst

    6 days ago

    FNB Namibia Randburg

    Snr Application Support Analyst · This position is responsible for providing operational support to the business applications and systems at 2nd Level. · Key responsibilities include logging, resolving, monitoring, tracking and communicating calls escalated from First Level Suppo ...

  • South African Mint

    Application Support Engineer: Systems Monitoring (2683)

    11 hours ago

    South African Mint Centurion

    Application Support Engineer: Systems Monitoring · This role involves management of systems in accordance with ITIL methodologies, responding to calls and requests logged on the Helpdesk, SLA Management for Service Availability, following change management, incident management, a ...

  • The South African National Roads Agency

    Application Support Engineer: Systems Monitoring (2683)

    1 day ago

    The South African National Roads Agency Centurion Full time

    Job Title: Application Support Engineer: Systems Monitoring · Key Responsibilities: · Management of systems in accordance with ITIL Methodologies. · Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly. · SLA Management for Service Availability. ...

  • Gap Consulting

    Business Applications Support Consultant

    6 days ago

    Gap Consulting Midrand

    Job Description · We are seeking a seasoned IT professional to join our team as an IT Service Delivery Manager. The ideal candidate will have extensive experience in service management, with a strong background in the manufacturing industry. · Key Responsibilities · Lead and mana ...

  • AVBOB South Africa

    Professional ICT Level 2 Support Web Application, System, Training

    1 day ago

    AVBOB South Africa Centurion Full time

    Job Title: Professional ICT Level 2 Support Web Application, System and Training · About the Role: · We are seeking a highly motivated and resourceful individual with a strong work ethic to join our ICT Service Desk team. The successful candidate will be responsible for providing ...

  • AVBOB South Africa

    PROFESSIONAL ICT Level 2 Support Web Application, System, Training

    1 week ago

    AVBOB South Africa Centurion

    Job Description · We are seeking a highly motivated and resourceful individual with a strong work ethic to join our ICT Service Desk team. · Key Responsibilities: · First-Line Support: Deliver support services via calls, emails, and other mediums. Troubleshoot software and hardwa ...

  • Workforce Staffing - Gauteng

    Specialist Application Support Pretoria, Midrand, Sandton

    1 week ago

    Workforce Staffing - Gauteng Midrand

    Application Support Specialist · A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking an Application Support Specialist with extensive experience in DevOps, IIS, and .Net. · Duties & Responsib ...

Jobs
>
Pretoria