Sales Coordinator - Johannesburg - Deka Minas Pty Ltd

Deka Minas Pty Ltd Johannesburg

1 week ago

Description

The Sales Coordinator plays a vital role in supporting the sales team by handling administrative tasks, coordinating client communications, managing bookings, and assisting in sales-related activities.

Key Responsibilities:

Assist the sales team in preparing proposals, contracts, and presentations for potential clients, ensuring they are well-structured and meet customer expectations.
Manage and update client databases, sales reports, and tracking systems to maintain accurate records and identify opportunities for growth.
Coordinate with other hotel departments to ensure seamless execution of events and bookings, guaranteeing a positive experience for clients.
Handle inquiries and follow-ups from corporate clients, travel agents, and event organizers in a timely and professional manner.

Booking & Reservation Management:

Process group bookings, corporate accounts, and event reservations, maintaining accurate records of bookings, room blocks, and event details.
Ensure proper communication with the reservations and front office teams for smooth guest experiences, fostering a culture of exceptional service.

Communication & Client Relations:

Act as a point of contact for clients, responding promptly to inquiries and addressing their concerns in a professional and courteous manner.
Assist in organizing sales meetings, site inspections, and client visits, building strong relationships with clients and identifying new business opportunities.
Follow up with past and potential clients to maintain relationships and generate repeat business, driving revenue growth and loyalty.

Sales & Marketing Support:

Assist in marketing campaigns, promotions, and sales events, helping to create engaging content and promotional materials.
Help create and distribute sales materials, brochures, and digital content, showcasing the hotel's offerings and unique selling points.
Coordinate social media and online sales initiatives in collaboration with the marketing team, amplifying the hotel's online presence and reaching a wider audience.

Administrative Tasks:

Maintain and organize sales contracts, invoices, and financial documents, ensuring compliance with regulatory requirements and company policies.
Prepare and distribute daily, weekly, and monthly sales reports, providing valuable insights into sales performance and identifying areas for improvement.
Assist in budget tracking and expense management for the sales department, ensuring effective use of resources and minimizing waste.

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