Hotel Cleanliness Supervisor - Cape Town, South Africa - Marriott International, Inc

Marriott International, Inc

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Number

Job Category Housekeeping & Laundry

Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

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Function
Join our amazing team and deliver unforgettable and memorable experiences.

Required Experience & Qualifications

At least 2 years' experience in a team leader/ Supervisory position in a fivestar hotel.
Professional and positive disposition
Good leadership and mentorship skills
Good staff management skills
Knowledge of the Occupational Health and Safety Act
Experience in disciplinary procedures and practices
Quality and customer service driven
Ability to work within a pressurized environment
Proactive, selfmotivated Individual with good professional work ethic
Strong interpersonal and communication skills
Ability to engage and interact with guest
Ability to deal with conflict situations
Sound administrative skills
Ability to work effectively under time constraints and deadlines
Required to work rostered shifts and irregular hours as per operational requirements
Hardworking, can do attitude, ambitious, ability to use Initiative and be proactive
Ability to work within a team and without supervision
Excellent problem solving, planning and organizing skills
Ability to meet deadlines and deliver results.
Able to deal effectively with all levels of staff including senior management
Flexible working hours as well as available to work weekends, public holidays, opening and closing shifts when rostered as per operational requirements

Key Responsibilities

Assist management in training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
Speak with others using clear and professional language; prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._