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Soshanguve

    Technical Customer Liaison - Soshanguve, South Africa - Greys Recruitment

    Greys Recruitment
    Greys Recruitment Soshanguve, South Africa

    5 days ago

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    Description
    Our client is seeking a Technical Customer liaison in Pretoria.

    Requirements:
    1. Matric certificate
    2. Tertiary qualification
    3. Drivers license
    4. Ability to speak multiple languages an advantage
    5. Willing to travel across SA/ In Export markets for technical and commercial support activities.
    6. Get to know the range of products and its application.
    7. Assisting with production requirements from time to time.
    About the role:
    • Product Support: Assisting with product knowledge & technical support to existing & new clients either via email, telephone, social media, walks ins etc
    • After Sales Support: Support on demand-based re-equipments like commissioning and breakdowns in SA.
    • Troubleshooting, testing, repairing, and servicing technical equipment in-house and during field visits.
    • Managing on-site installation, repair, maintenance, and testing.
    • Diagnosing errors or technical problems and determining the route cause analysis and proposing possible solutions,
    • Perform and/or assist in project assignments, reports, and processing/maintenance of all required paperwork.
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